Ron Lal (Founder of Momentum New Zealand, Business Startup & Growth Coach)
With the current economic landscape and customers being more informed than ever, to stand out and have a growing business out is no longer enough to just offer good products at a cheaper price. Customers are demanding better experiences.
What is customer experience mapping?
Customer experience mapping looks into the ENTIRE experience that the customers go through when engaging with your business or brand instead of just part of the transaction.
A deeper understanding on how to identify your target customer
The 5 critical steps of planning and creating your own customer journey map.
Hands on and interactive customer journey mapping.
Meet others like minded entrepreneurs.
VIP access to future Design Thinking workshops
Free online Design Thinking tools and resources
Wednesday, 15th January 2019
Time: 6.30 - 9.30 pm
Venue: Apiary Coworking Space (Puri)